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Youth Service

Youth Service Overview

We work in the local community to provide a wrap around service for young people. 

We help with planning for your future so you can get where you want to be. 

If you are 16-17 years old and need help with education, training and employment, Youth Service may be able to help you.

If you are 15 years old and are having trouble at school or are not attending school, talk to us.

If you are a parent of a young person aged 15 to 19 who is not in education, employment or training, we can help.

Making the right decisions now about your future can help you get further, faster.

Frequently Asked Questions

Q: “What towns / cities do you provide the Youth Service for?”

We can arrange payments, mentoring and support if you live in the following areas:

  • Katikati, Omokoroa, Te Puna
  • Tauranga, Mount Maunganui, Papamoa, Ohauiti, Pyes Pa, Oropi
  • Te Puke, Paengaroa, Rangiuru, Maketu, Pongakawa, Pukehina
  • Matata, Pikowai
  • Taupo, Turangi

Q: “Where can I visit you in person?”

We are available during normal business hours via phone, email, txt/sms, and in person at our offices in Tauranga and Taupo.

3 Ways To Contact Us

  1. Fill in our contact form below
  2. Call our toll free number: 0800 002 159
  3. TXT “Youth” to 3165

3 Services We Provide For Youth

1. Youth Payment

You may be eligible for the weekly Youth Payment if you are:

  • Aged 16 or 17 years old
  • You do not have dependent children
  • You are in need of financial assistance

Find out more about the financial assistance we can provide from

Fill in the enquiry form below to get started.

2. Young Parent Payment

You may be eligible for the weekly Young Parent Payment if you are:

  • Aged 16 to 19 years old
  • A parent with a dependent child or children
  • You are in need of financial assistance

Find out more about the financial assistance we can provide from

Fill in the enquiry form below to get started.

3. NEET: Free Mentoring and Support

NEET stands for “Not in Education, Employment or Training”.

Free mentoring and support is available if you are:

  • Aged 15 to 17 years old
  • You need help planning for your next step

You will be assigned a youth coach who will help you develop a plan, and find the best training or employment options for you. 

Fill in the enquiry form below to get started.

10 Ways We Help Youth

  1. Talk about where you are now and where you want to be
  2. Figure out what might be stopping you succeeding at school, in training or in work-based learning
  3. Help you get back to school or training courses to achieve NCEA credits
  4. Put together an individualized action plan that will help you reach your goals
  5. Link you to appropriate service; health, education, etc
  6. Support you in school and training
  7. Check your achievements
  8. Help you if you get off-track
  9. Build a CV, job searching
  10. Be your coach or go-to person

Our Reputation

Here’s what some of our youths have to say about our services:

“I’m really excited, thank you so much for helping me figure things out! I also just needed to start believing in myself, I’ve spent too much time telling myself I couldn’t do it, but I know I can, if I put my mind to it”

“The Youth Service is a big part of my achievements, your support has helped me to get the confidence that I needed to push through when things were hard and I am grateful for that. I am now working full time and loving it.”

Further Information

EmployNZ is committed to supporting you while you are accessing our services.

Our Youth Service Locations

Tauranga (Head Office)

94 Second Ave, Tauranga

Phone: 07 577 0177
Phone: 0800 002 159


66 Paora Hapi Street, Taupo

Phone: 0800 002 159


Enquire Now

COVID-19: We are getting ready to re-open in Alert Level 2. All enquires now welcome. Find out more

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  • 2016 Westpac Tauranga Business of the year
  • 2016 Westpac Tauranga Social Enterprise of the year